Instant Answers by Clear AI Powered Chatbot
Welcome to this tutorial! By the end, you'll master using our newly launched support chatbot in the Clear app to resolve issues, answer questions, and raise support tickets efficiently.
Start by describing your issue to the chatbot. It's designed to guide you through the necessary steps to resolve your problem. If it can't address your concern, it'll raise a support ticket for our team to follow up.
Use the chatbot to answer a variety of questions. For instance, you might want to know how to invite a new user to your account or troubleshoot iron generation failure. Choose these questions from the screen or type your own.
Learn how to invite new users to your account. Click on the question, and the bot will provide the answer.
Follow the bot's guidance on the steps the new user must take, such as accepting the invitation and making necessary updates. Click on C mode to see the entire content.
Read through the answer. Next, ask the bot how to resolve a pin-to-pin error.
The bot will provide the exact steps to resolve the problem.
If you need to raise a support ticket, ask the bot to do so. It'll give you the option to raise the ticket. Alternatively, raise the ticket from the suburb flow.
Describe your issue, which will auto-populate the description. Feel free to edit it. Provide your contact number for our team to call you back and click on Rase ticket.
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