Integration Debug Guide

Data Mismatch (Purchase Register)

πŸ‘‰ Check SAP PR Extraction with Base Data .

πŸ‘‰ SAP PR Extraction Program vs Data Overview- ingestion error or multiple voucher or Invoice having the same details . After the above also check for document type b2bur which gets ingested and has tax values but doesn't become part of reconciliation. πŸ‘‰ Documents ingested and were ITC actioned after running reconciliation, user then deleted the same from the data overview .

Data Mismatch (2b)

πŸ‘‰ Amendment data and original both appearing in 2B download but in reconciliation we only store original values. πŸ‘‰ If supplier amends MY GSTIN we store both amendment and original docs on Reconciliation. πŸ‘‰ API quota exhausted and user pulling 2b data ,data pulled partially. πŸ‘‰ ISD data is part of 2B govt data, but we don’t store same in reconciliation.

Reconciliation Failure

πŸ‘‰ OTP is inactive and user triggers reconciliation, since OTP is inactive and data cannot be pulled and reconciliation cannot be triggered Message for same should appear on Ui β€œ OTP is inactive please activate OTP"

πŸ‘‰ β€œ400 internal Server error” SAP connectivity issue

πŸ‘‰ Reconciliation triggered from long(Time out issue), then try retrigger( on SAP it should fail with time and option to retrigger for same should appear)

πŸ‘‰ Multiple reconciliation triggered at same time from ERP

Payment blocking FAQs

πŸ‘‰ Invoice and Hold JV is posted, but invoice is supposed to be released πŸ‘‰ Multiple Hold JVs got created for the same invoice/voucher - why this can happen

πŸ‘‰ Payment hold JV was not created in SAP even though invoice is missing/not compliant

-> Check recon has been triggered from SAP or not

-> Check invoice status in recon table in SAP

-> Check invoice status in the payment block table in SAP. If there are any config errors while posting JV, the message column will have the error message

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