# File Returns

### **What to do if after successful upload of documents on GST portal, documents do not show up on GSTN?**

After successful upload of Documents on GST Portal/GSTN-gst.gov.in from ClearTax GST Software, sometimes the  Documents do not show up on the GSTN. Usually you need to wait for a few minutes, and then  the GSTN will get updated. But if that does not happen here are some workarounds to make sure  that the Documents are updated on the GSTN.

#### What are the Steps to Upload JSON file ?

* Refresh on GSTIN
* Make changes in ClearTax GST then refresh on GSTIN
* Upload JSON on GSTIN

#### How to Refresh on GSTIN?

#### **Step 1 : Login**

 Go to the return on your login on the GSTN/GST Portal -[gst.gov.in](https://gst.gov.in/) and select relevant month and click on ‘GENERATE GSTR-1 SUMMARY’.

![](/files/-Mcir0HVwYXY8q01rGqT)

#### **Step 2 :  Refresh**

Wait for a few moments and click on refresh 

{% hint style="info" %}
 Ensure that after refreshing, the Time of Summary Display mentioned on screen is on or before the Current Time
{% endhint %}

![](/files/-Mcir9RnZCgicz0WAUqL)

#### How to make changes on ClearTax GST?

#### **Step 1 : Select Invoice**

 Go to 'VIEW MY INVOICES’ in the GST Return and select one Invoice/CDN  and click on ‘Mark as Not Uploaded’.

{% hint style="info" %}
Tick mark against any Invoice  of the Relevant TYPE showing discrepancy on the GST portal-gst.gov.in
{% endhint %}

![](/files/-MciwQyt2TY7CgfSHXou)

#### **Step 2 : Upload documents**

 Go to ‘UPLOAD TO GSTN’ and click on ‘Upload All Documents’.

![](/files/-McizaFrPdBWxM1K8bjx)

#### **Step 3 : Follow the steps**

 Follow the Steps laid down in[ Refresh option](/product-help-and-support/for-large-businesses/cleargst/faqs/file-returns.md#how-to-refresh-on-gstin) on the GSTN/GST Portal

#### How to upload JSON file?

#### **Step 1: Download JSON**

Go to ‘UPLOAD TO GSTN’ and Click on ‘Download JSON’. 

![](/files/-Mcj0ZW-sUUSOa6YvVJr)

#### **Step 2 : Select 'Generate JSON File'**

Here select ‘Generate a JSON File’.The JSON file with all the Invoices /CDNs as the case may be will be downloaded on your System.

![](/files/-Mcj1GJ5N57RjM3OckI2)

#### **Step 3 : Select the Relevant Month**

Go to [gst.gov.in](https://gst.gov.in/), Select the Relevant Month and Click on ‘PREPARE OFFLINE’ Under GSTR-1(Return).

![](/files/-Mcj1l4r-7kwMCMgAEX-)

#### **Step 4 : Choose file**

 Click on ‘Choose File’, Select the downloaded JSON File from your System and Click ‘OK’. \
All Invoices/CDNs can now be seen on the GST portal-gst.gov.in .

![](/files/-Mcj27tqwdkkqo-iQZfm)


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