Cancel an e-invoice

• LHDN allows canceling a valid e-invoice within 72 hours of the e-invoice becoming valid.

• You can cancel an e-invoice through ClearTax platform using the “Cancel e-inv” button in the “Actions” dropdown.

• Once you select an e-invoice to be canceled and click on the “Cancel e-inv” button, you will see a modal window asking for the cancellation reason.

• You can either select a pre-filled option or choose “Others” and provide a custom reason for cancellation.

• Click on the “Cancel e-inv” button once you have selected the reason for canceling the e-invoice.

• You will see the status of that document change to “Canceled” on the “Sales dashboard” page.