View rejection request

  • You can view the rejection requests you have received from your buyers for your sales documents under the column “Rejection request status”.

  • You can further click on the document number hyperlink to open the document details view and see the rejection request reason that you have received from your buyer.

  • Based on the received rejection request, you can choose to cancel the e-invoice within 72 hours of validation from the ClearTax portal using the “Cancel e-inv” button in the “Actions” dropdown.

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