# Firewall issues for Tally Connector

## Guide to resolve firewall issues

If you are facing an issue with Tally Connector due to a firewall, follow the below steps for a quick and effective resolution -&#x20;

![](https://1228935104-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MZESjKfghy4dwB5DEJ1%2F-MittBjZNujydy_uYSMz%2F-Mitv0vTy61SqyNBk4WJ%2Fimage.png?alt=media\&token=33519613-00df-4975-8d75-8b9b5b31fa51)

### Step 1: Check Windows Defender Firewall&#x20;

Open ‘Control Panel’ on your system and in the Search Bar, type ‘Firewall’

![](https://aws1.discourse-cdn.com/standard10/uploads/cleartax1/optimized/1X/631dbdf3597c803494e649d9536b9934de1cdc94_2_690x230.png)

Then select ‘Windows Defender Firewall’<br>

![](https://aws1.discourse-cdn.com/standard10/uploads/cleartax1/optimized/1X/0b4b380988206fe0cb2e8781e03afeada41bbd84_2_690x270.png)

### Step 2: **Turn Windows Defender Firewall on or off**

Select 'Turn Windows Defender Firewall on or off'&#x20;

![](https://aws1.discourse-cdn.com/standard10/uploads/cleartax1/optimized/1X/638680a517e283d9abe12816fcae9be48e6e4677_2_690x388.png)

### Step 3: Turn off Windows Defender Firewall

Under each option select ‘Turn off Windows Defender Firewall’ and click on ‘Ok’

![](https://aws1.discourse-cdn.com/standard10/uploads/cleartax1/optimized/1X/fc1add5f5f79c19457d3ad3980d718101ec41fb7_2_690x457.png)

This is how your screen will appear after the settings are turned off. Now you can use the ClearTax Tally Connector.

![](https://aws1.discourse-cdn.com/standard10/uploads/cleartax1/optimized/1X/23cb0dab07d3779a927a1ac1300a690e574eb8b3_2_690x477.png)

### Step 4: Revert to Recommended Settings

Once done using ClearTax Tally Connector, click on the ‘Use recommended settings’ button to reset all the settings

![](https://aws1.discourse-cdn.com/standard10/uploads/cleartax1/optimized/1X/19e5fd3b8b20be3f86ef807e37c0292ebddc4245_2_690x479.png)

All your settings are now reset

![](https://aws1.discourse-cdn.com/standard10/uploads/cleartax1/optimized/1X/012111d25c1708a3b4515ec3a4e990b8b4a6a016_2_690x388.png)
