FAQ's

General Queries

Q. What scale of business would benefit from ClearCapture?

If your company manages at least a few hundreds of Vendors or processes at least a few tens of thousands of vendor invoices per annum then you will see a drastic benefit in efficiency with Clear Capture

Q. Does ClearCapture support invoices of any formats?

ClearCapture supports invoices in multiple formats such as pdf/docx/tiff/png/jpeg etc

Q. Why is the date restricted to 30 days?

To maintain the performance levels of the product and ensure our users have a fast and seamless experience, the date range for the filters has been restricted to 30 days

Q. I am already using a scanner to scan my invoices. Can I still use this product?

Yes, you can. ClearCapture has the capability to automatically pick the scanned copies of the invoices from a common folder or an email address. This makes it very flexible for you to route your vendor invoices across multiple channels..

Q. Can the approved invoices be pushed to my ERP?

ClearCapture supports integration with most of the industry-standard ERP’s in the market. By integrating your ERP with ClearCapture, you can ensure that the approved invoices with the validated information are pushed to your ERP as per your specific requirement.

Q. How is this product different from an OCR based digitisation solution?

ClearCapture is first in the industry to provide an integrated solution to extract data from an invoice via OCR as well as validate the extracted data against over 40+ checks with several sources of government data. Clear Capture ensures that the invoices that flow into your ERP are always guaranteed to be 100% compliant.

Q. Will ClearCapture read all the header & line level information from the invoices?

ClearCapture will automatically capture every header field of an invoice ( such as Vendor GSTIN, address, contact details, invoice date, IRN etc.) as well as the line item fields (such as product description, HSN/SAC code, tax rates, invoice amount etc.). The extracted invoice field data can then be exported as an excel sheet with a customized format as per your requirement.

Q. I am not sure about the accuracy of data extraction using OCR. How good is ClearCapture?

ClearCapture’s technology is based on an AI engine that is auto-trained to read Indian specific invoices very accurately. The engine has been modeled across thousands of Indian invoice templates. Unlike ClearCapture, most OCR tools in the market are trained for US/EU invoices and do not perform well for Indian invoice formats

Q. How many validation checks are run by ClearCapture on an incoming invoice?

ClearCapture automatically detects mismatching invoices by running them through 40+ detailed compliance checks & comparing the invoices with the data available on the GST portal.

Q. How does ClearCapture detect if a vendor e-invoice is valid or not?

ClearCapture runs checks at the invoice level as well as the Vendor GSTIN level for every e-invoice. It decodes the QR code and detects whether the vendor GSTIN is e-invoice mandated or not. The solution also reads 8 other fields from the QR code to verify if the invoice is digitally signed by the NIC.

Q. Can I set the extraction & validation rules basis my organisation policies?

ClearCapture has the capability to configure rules for invoice extraction. For ex: an invoice can be kept on hold automatically if IRN isn’t mentioned in an e-invoice, an invoice can be auto-rejected if any necessary field like Vendor GSTIN isn’t mentioned. The validation rules can also be configured in a similar manner.

Q. Will there be reminders for taking action on invoices?

Yes, reminders with MIS and actionable data are shared with the designated user/approvers. The frequency of the same can be configured from the admin section.

Q. Will the vendors be notified of the invoice actions?

Yes, ClearCapture will be integrated with a one-way communication feature where for every action (approve/reject/on-hold etc.) on incoming invoices taken by the enterprise/user, the same will be communicated to the corresponding vendor via email/messages etc.

Q. What are the methods of Integration ?

1) API : We have a set of Rest APIs which would connect with your ERP via RFC Connection or from PI / SPI / HCI

2) SFTP : Secured File Transfer Protocol

3) Manual Exchange of Files : Least preferred but can be followed for a quick go live or for pilot cases. We have predefined formats for invoices delivery ( excel or csv)

Q. Will our team need to develop any program/codes for the integration ?

No, apart from the exact additional invoice information, access requirement and set up, the integration team at ClearCapture will take up the end to end development for going live with the platform.

Q. We are already integrated for one of the clear products, do we need to do Integration again with ClearCapture ?

Yes, it will be a separate integration and would be managed by our team to ensure a seamless experience for you and your IT teams.

Q. Can the approved invoices be pushed to my ERP?

ClearCapture supports integration with most of the industry-standard ERP’s in the market. By integrating your ERP with ClearCapture, you can ensure that the approved invoices with the validated information are pushed to your ERP as per your specific requirement.

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