FAQs
Queries Related to E-Invoice and E-Way Bill
You can find the answers to the following questions related to E-Invocing and E-Way Bill in this section -
General Queries
Expore Invoices Related Queries
B2C QR Code Queries
Tally Connector
Allowed file sizes for upload on Clear e-Inovicing tool are: (XLS: 1.00 MB, XLSX: 16.00 MB, CSV: 300.00 MB, XLSM: 1.00 MB, JSON: 1.00 MB)
2* 2 inch is preferred.
Supply type can be EXPWP and EXPWOP.
We need to put ‘96’ in the ‘Place of Supply’ and ‘Recipient State code’.
It is 999999.
You need to write ‘URP’ in the Recipient GSTIN.
This is the production version for e-Invoicing
Current version works for Tally ERP9 as well as Tally Prime. Tally Prime has to be installed manually, please contact support for the same.
Install the application and activate the company is both the server and client systems
Although the ClearTax application will work along with other TCPs, some TCPs might conflict and cause the software to not work on your system. You can try disabling other TCPs and test if ClearTax Tally Connector starts working. Please contact us so we can improve support in this scenario.
Make sure the GSTIN has been added in ClearTax E- Invoicing portal, and the same GSTIN has been updated in Tally as well.
Please contact us so we can help you install Tally Connector.
Yes, the latest application always contains stability & bug fixes, as well as points to the production environment. If you have installed the TCP prior to 31st December, it is possible you might have an older version of TCP which will work on sandbox only. Download the latest version from here
Make sure all details are updated in company info, party master as well as stock master. This is a one time activity required to make your data einvoicing compliant.
Make sure your TCP module is configured for production environment and auth token is correct. Download the setup and run the installer once again to fix the issue. You can also verify by going to Gateway of Tally > Features (F11) > Add On Features > Enable einvoicing module (Yes) and check whether API links begin with “https://api-einv.cleartax” and not “https://einvoicing.internal.cleartax”
You can also update Auth token and owner ID here by logging in to einv.cleartax.in > Settings (top right dropdown) > Integration Settings
Org unit list has list of owner IDs, Auth token tab can be used to generate a new authorization token. Paste these details in Tally and save them.
Gateway of Tally > Accounts Info > Voucher Types > Alter > (Select voucher) > Use for einvoice > Yes
If this does not work, make sure correct dates are selected in Einvoice register.
Black - No action taken
Blue - Only IRN generated
Green - IRN+eWaybill generated
Red - IRN generation failed due to some error in data
Inside the voucher > Generate GST/eWayBill > Yes > Fill in details and Save > Generate IRN
Set distance to 0 so that ClearTax can calculate distance between pincodes automatically
Ensure that Tally connector has been installed on the same physical system where the Tally instance is running. It is possible that the connector is installed on admin machine, but QR code is not generated on the client system - which can be resolved using this issue.
If this does not fix the issue, try checking whether a file called QRimg.jpg is being generated. If it is being generated, changing printing QR code position will help fix this. If it not QRimg.jpg is not present, reinstall the Tally connector or contact support.
Gateway of Tally > Accounts Info > Voucher Types > Alter > (Select voucher) > QR code position > Top/Center
Tally connector uses the standard print format. If you want more custom print formats, you can use the formats available from einv.cleartax.in
B2C invoices can have UPI ID set up. This can be changed from Gateway of Tally > Features (F11) > Add On Features > Enable einvoicing module (Yes) > UPI ID
Last modified 6mo ago