Error Codes

Listed below are errors that will be returned in response to a Failure.

Error Source - Cleartax

Error Code	Error Message
201	NIC Credentials are not Present In Database
101	Invoice with the Same Transaction ID is Present In the Database
500	Please contact support with the given Error ID
301	We are unable to process your request now. Our team is working to resolve this at the earliest. Please try again after sometime.
302	NIC servers are not responding. We are working with NIC to resolve this at the earliest. Please try again after sometime.
502	You don't have access to the GSTIN. Please contact your Admin for access

Error Source - Government

Vital Errors

Error Code	Error Messege	Reason for Error	Resolution
1004	Header GSTIN is required
1005	Invalid Token	1. Token has expired 2. While calling other APIs, wrong GSTIN / User Id/ Token passed in the request header	1. Token is valid for 6 hours , if it has expired, call the Auth. API again and get new token 2. Pass correct values for GSTIN, User Id and Auth Token in the request headers while calling APIs other than Auth API
1006	User Name is required
1007	Authentication failed. Pls. inform the helpdesk	Wrong formation of request payload	Prepare the request payload as per the API documentation
1008	Invalid login credentials	Either UserId or Password are wrong	Pass the correct UserId and Password
1010	Invalid Client-ID/Client-Secret	Either the ClientId or the ClientSecret passed in the request header is wrong	Pass the correct ClientId and the ClientSecret
1011	Client Id is required
1012	Client Secret is required
1013	Decryption of password failed	Auth.API is not able to decrypt the password	Use the correct public key for encrypting the password while calling the Auth API. The public key is sent by mail while providing the access to Production environment as well as available for download from the portal under API user management. This public key is different on Sandbox and Production and it is different from the one used for verification of the signed content.Refer to the developer portal for encryption method used and sample code.
1014	Inactive User	Status of the GSTIN is inactive or not enabled for E Invoice	Please verify whether the GSTIN is active and enabled for E Invoice from the E Invoice portal
1015	Invalid GSTIN for this user	The GSTIN of the user who has generated the auth token is different from the GSTIN being passed in the request header	Send the correct GSTIN in the header for APIs other than Auth API
1016	Decryption of App Key failed	Auth.API is not able to decrypt the password	Use the correct public key for encrypting the appkey while calling the Auth API. The public key is sent by mail while providing the access to Production environment as well as available for download from the portal under API user management. This public key is different on Sandbox and Production and it is different from the one used for verification of the signed content.Refer to the developer portal for encryption method used and sample code.
1017	Incorrect user id/User does not exists	User id passed in request payload is incorrect	Pass the correct user id. If not available, please log in to the portal using the main user id (the one without '
1018	Client Id is not mapped to this user	The UserId is not mapped to the ClientId that is being sent as request header	Please send the correct userId for the respective clientId. If using direct integration as well as through GSP or through multiple GSPs, please pass the correct set of ClientId
1019	Incorrect Password	Password is wrong	Use the correct password, if forgotten, may use forgot password option in the portal
3001	Requested data is not available
3002	Invalid login credentials
3003	Password should contains atleast one upper case, one lower case, one number and one special characters like [%,$,#,@,_,!,*]	Password being set is very simple	Password should contains atleast one upper case, one lower case, one number and one special characters like [%,$,
3004	This username is already registered. Please choose a different username.	User id is already available in the system	Use a different user id
3005	Requested data is not found
3006	Invalid Mobile Number	The Mobile number provided is incorrect	Provide the correct mobile number, Incase the number has changed, may update it in GSTN Common Portal and try after some time. If issue still persists, contact helpdesk with complete details of the issue.
3007	You have exceeded the limit of creating sub-users	The number of sub user creation limit is exceeded	Up to 10 subusers for each of the main GSTIN and additional places of business can be created
3008	Sub user exists for this user id	There is already a subuser with the same user id is already created	Use a different user id for the sub user creation
3009	Pls provide the required parameter or payload
3010	The suffix login id should contain 4 or lesser than 4 characters
3011	Data not Found
3012	Mobile No. is blank for this GSTIN ..Pl use update from GST Common Portal option to get the mobile number, if updated in GST Common Portal.	The GSTIN master data does not have mobile number in eInvoice System	Please get the mobile number updated at the GSTN common portal
3013	Your registration under GST has been cancelled , however if you are a transporter then use the Enrollment option.
3014	Gstin Not Allowed
3015	Sorry, your GSTIN is deregistered in GST Common Portal	Attempting to use a GSTIN which is cancelled	Please check the status of the GSTIN on the GSTN common portal. If it is active, contact the helpdesk with GSTIN details
3016	Your registration under GST is inactive and hence you cannot register, however if you are a transporter then use the Enrollment option.
3017	You were given provisional ID which was not activated till the last date. Hence your details are not available with GST portal. However if you are a transporter then use the Enrollment option.
3019	subuser details are not saved please try again
3020	Internal Server Error pls try after sometime
3021	There are no subusers for this gstin	Some user action has failed due to internal server issue or unexpected user data	Try after some time, if issue still persists, report to helpdesk with complete details of the issue
3022	The Given Details Already Exists
3023	The New PassWord And Old PassWord Cannot Be Same	While changing the password, new password can not be same as old password	The New and Ols password should be different while changing the password
3024	Change of password unsuccessfull,pls check the existing password	Password could not be changed since the current password provided is incorrect	Provide the correct current password while changing the password
3025	Already This Account Has Been Freezed	Trying to freeze an account which is already frozen	You can freeze only active account
3027	You are already registered Pl. use already created username and password to login to the system.If you have forgotten username or password,then use Forgot Username or Forgot Passowrd options to get the username and password!!"	Attempting to create another account which is already created	Use forgot password option to retrieve the user name or password in case currently not available
3029	GSTIN is inactive or cancelled	GSTIN is inactive or cancelled by department or tax payer .	Check the correctness of the GSTIN and its status. If you are sure that it is active, Pl use the 'Sync GSTIN from GST CP' API to get it verified from the GST Portal. If it is active at GST portal, it will return you with the new status. If you get the status as 'Active', then you can re-fire your request to generate the IRN. If you are not able to verify through API, you can go to einvocie1.gst.gov.in portal and use the 'Tax Payer / GSTIN' option in search menu to check the status manually from GST Portal and use 'Update' button to get it updated from GST Common Portal, if required. If you are satisfied with result, you can re-fire the request.
3030	Invalid Gstin	GSTIN provided is incorrect	Provide the correct GSTIN
3031	Invalid User Name	Attempting to login with wrong user id	Use the correct user id
3032	Enrolled Transporter not allowed this site	The user who is not registered with GSTN but enrolled as transporter in E Way Bill portal is trying to login to eInvoice system	This is not allowed
3033	Your account has been Freezed as GSTIN is inactive	User is trying to login with an account which is freezed since the GSTIN is not active	Check the status of the GSTIN on the GSTN common portal. If active in common portal, report the same to helpdesk
3034	Your account has been cancelled as GSTIN is inactive	User is trying to login with an account which is cancelled since the GSTIN is not active	Check the status of the GSTIN on the GSTN common portal. If active in common portal, report the same to helpdesk
3035	Your account has been suspended as GSTIN is inactive	User is trying to login with an account which is suspended since the GSTIN is not active	Check the status of the GSTIN on the GSTN common portal. If active in common portal, report the same to helpdesk
3036	Your account has been inactive	Attempting to logging with a user id which is not active	Check the status of the user id, if in freeze state, create a new account
3037	CommonEnrolled Transporter not allowed this site	A user with common enrolled opting is trying to use the eInvoice system	eInvoice system can not be used by the GSTIN which has opted for common enrolment under E Way Bill
3042	Invalid From Pincode or To Pincode	PIN code passed is wrong	Pass the correct PIN code. Check the PIN code on the portal under Search -> Master Codes
3043	Something went wrong, please try again after sometime	Attempting to carryout some on the system or passing some data which is not expected	Please check the data or the operation which you have just performed. If issue still persists, please share the complete details to the helpdesk
3044	This registration only for tax payers not GSP.	The option is available for the the Taxpayers and not for GSPs	This option is not available / applicable for GSP
3045	Sorry you are not registered, Please use the registration option.
3046	Sorry you are not enabled for e-Invoicing System on Production.	Ineligible taxpayer is trying to register for the eInvoice system	In case the turnover is above 500crores in any of the financial years in GST regime, use the enrol option in eInvoice portal
3052	Transporter Id {0} is cancelled or invalid.
3053	Unauthorised access
3058	Data not Saved
3059	Client-Id for this PAN is not generated check your IP-Whitelisting status.
3060	Please wait for officer approval
3061	Your Request has been rejected, please register again
3062	Already Registered
3063	You are already enabled for e-invoicing
3064	Sorry, This GSTIN is deregistered
3065	You are not allowed to use this feature.
3066	There is no pin codes availables for this state.
3067	Client secret unsuccessfull,pls check the existing client secret.
3068	There is no Api user.
3069	Sorry,you have not directly integrated with E-invoice API.
3070	Sorry,you have not registered.
3071	Sorry,you have already linked this Gstin to your Client Id.
3072	Sorry,Your GSTIN not enabled by the Direct Integrator.
3073	You are already registered.

Invoice

Error Code	Error Messege	Reason for Error	Resolution
2140	Error while validating invoice	The request JSON payload is not as per the currently used eInvoice request schema	Please refer to the API developer portal for details https://einv-apisandbox.nic.in
2141	Error while cancelling invoice	Some unexpected error has occurred while cancelling the eInvoice	Please check the request payload and header and try again. If issue is unresolved, contact helpdesk with complete details of the request.
2142	Incomplete request parameters
2143	Invoice does not belongs to the user GSTIN	User is attempting to perform some operations on IRN which does not belong to the currently logged in user	Certain operations can not be carried out on other’s IRNs such as cancel etc
2146	Unable to create IRN, Pls. try after some time	Due to some unexpected scenario, IRN could not be generated at the moment	Please try after some time. If issue persists, contact helpdesk with complete details of the issue
2147	Unable to sign invoice, Pl try after some time	Some unexpected error has occurred while signing the Invoice	Please try after some time. If issue persists, contact helpdesk with complete details of the issue
2148	Requested IRN data is not available	User is trying to do some operation on an IRN which is not available in the eInvoice system	Please check whether IRN is correct or the operation is being carried out within permitted time duration.
2150	Duplicate IRN	Attempting to register a document again which is already registered and IRN is generated	Don't fire the same request siimultaneously. This results in one request giving the error as 'Duplicate IRN request'. Best way to avoid firing of IRN request repeatedly for the same request, is update in your system with IRN number when the response comes back. Next time check the IRN, if it is not there, then fire for IRN.
2154	IRN details are not found	Attempting to register a document again which is already registered and IRN is generated.	Don't fire the same request simultaneously. This results in one request giving the error as 'Duplicate IRN request'. Best way to avoid firing of IRN request repeatedly for the same request, is update in your system with IRN number when the response comes back. Next time check the IRN, if it is not there, then fire for IRN.
2155	Supplier GSTIN is required	Request payload dos not have supplier GSTIN	Supplier GSTIN is mandatory
2156	Invalid format - fromDate(The correct format is dd/MM/yyyy)	User is passing wrong date format for fromDate	Date format should be in dd/MM/yyyy. Please refer to the request JSON schema
2157	Invalid format - toDate (The correct format is dd/MM/yyyy)	User is passing wrong date format for toDate	Date format should be in dd/MM/yyyy. Please refer to the request JSON schema
2159	Invalid value for reverse charge applicable field	Invalid value has been sent for the attribute to pass whether reverse charge applicable	Please refer to the request JSON schema
2162	Reverse Charge is not applicable for this transaction	Trying to set ‘Reverse Charges applicable’ for transactions other than B2B transaction	Check the ‘Reverse Charges Applicable’ parameter as per the current type of transaction
2163	The document date should not be future date .	Attempting to set future date for the document date	Check the document date being passed
2169	Request for IRN is neither from supplier GSTIN or e-Commerce GSTIN	Logged in user GSTIN does not match with either the supplier GSTIN or eCommerce GSTIN	If a supplier is registering the Invoice, GSTIN passed in the request header should match with the supplier GSTIN. If an eCommerce operator is registering the Invoice, GSTIN in header should match with the eCommerce operator’s GSTIN in the request payload
2172	For Intra-state transaction, IGST amount is not applicable; only CGST and SGST amounts are applicable	IGST amount is being passed for Intra State transaction where as CGST and SGST are applicable.	Please check the applicable taxes for current transaction. If the State code of Point of Supply (POS) of recipient is same is state code of Supplier, then CSGT and SGST applies. However, under exception circumstances as per rule if IGST is applicable for intrastate transaction, then pass the ‘IGST_on_IntraState_Supply’ flag as ‘Y’ with IGST value so that system can process your request.
2173	You have exceeded the limit of number of items	User has passed the requests payload with more number of li	Please check the number of line items being passed. Please refer to the specific API for large number of items. If limit for that API is also exceeded, contact helpdesk with invoice details
2174	For inter-state transaction, CGST and SGST amounts are not applicable; only IGST amount is applicable	CGST and SGST taxes are being passed for inter state transactions	Please check the applicable taxes for current transaction. If the State code of Point of Supply (POS) of recipient is different than the state code of Supplier, then IGST applies. Pl check the details.
2176	HSN code(s)-{0} is invalid	Wrong HSN code is being passed	Pl check the HSN code being passed and Cross-check the correctness of HSN code on e-invoice portal. Still, if you feel it is correct, then please send the details to the helpdesk for verification at e-invoice system side.
2177	Unit Quantity Code(s)-{0} is/are not as per master	Invalid unit code has been passed	Please pass the correct unit code as per the master provided for e-invoice. Check the correct unit code in the portal under Search -> Master codes. If the unit code is not matching with your required unit, you may have to convert unit to one existing in the master list of unit code.
2182	Taxable value of all items is not equal to total taxable value	Sum of taxable amounts of all items should be equal to invoice level taxable amount.	Please check the request payload for the taxable value validation. Total Taxable Value = Taxable value of all line items
2183	SGST value of all items is not equal to total SGST Value	Sum of SGST amounts of all items should be equal to invoice level SGST amount	Please check the request payload for the SGST value validation.
2184	CGST value of all items must be equal to total CGST value	Sum of CGST amounts of all items should be equal to invoice level CGST amount	Please check the request payload for the CGST value validation.
2185	IGST value of all items must be equal to total IGST Value	Sum of IGST amounts of all items should be equal to invoice level IGST amount	Please check the request payload for the IGST value validation.
2186	Cess value of all items must be equal to total Cess Value	Sum of Cess amounts of all items should be equal to invoice level Cess amount	Please check the request payload for the Cess value validation.
2187	State Cess Value of all items must be equal to total State CessValue	Sum of State Cess amounts of all items should be equal to invoice level State Cess amount	Please check the request payload for the State Cess value validation.
2189	Total Invoice Value is not matching with calculated value	Invoice level total value has not been calculated as per the passed values.	Invoice level total value is equal to totals of all the total item value plus other charges minus discount with tolerance limit of +/- One. Pl refer to the validations in sandbox portal.
2192	TotAmt value should be equal to (Qty * UnitPrice) for HSN {0}	Total amount for the specified item is incorrect	Item level total amount should be the product of quantity and unit price
2193	For Sl. No. {0}, Taxable Value (AssAmt) value is not equal to (TotAmt - Discount)	Incorrect assessable amount is passed for the specified item.	For the specific item, assessable amount should be arrived at by deducting discount from total amount
2194	For Sl. No {0}, Total item value does not match with taxable and tax values of that item	Total item value passed is incorrect.	Total item value should be sum of assessable value, all tax and cess values, other charges with tolerance limit of +/- One. Please refer to the validations in the portal.
2195	e-Commerce GSTIN is not registered as TCS-GSTIN	The eCommerce GSTIN passed does not belong to the type Tax Collector	Please check the GSTIN type at the common portal. If it is TCS in common portal still it is showing the error, contact the helpdesk with GSTIN details
2200	State code {0} is invalid for dispatch details or ship details	Wrong state code is passed in dispatch or ship details	Please refer to the state codes in the portal at Search -> Master Codes
2201	Invalid Port Code	Wrong port code is passed in dispatch or ship details	Please refer to the port codes in the portal at Search -> Master Codes
2202	Invalid Country Code	Wrong country code is passed in dispatch or ship details	Please refer to the country codes in the portal at Search -> Master Codes
2203	Invalid Foreign Currency	Wrong foreign currency code is passed in dispatch or ship details	Please refer to the foreign currency codes in the portal at Search -> Master Codes
2211	Supplier and recipient GSTIN should not be the same.	Same GSTIN has been passed for Supplier and Buyer GSTIN.	Self generated Invoice are not allowed for e-invoice generation.
2212	The recipient GSTIN cannot be URP for supply type {0}	Un Registered Person (URP) is passed wrongly for B2B type of transaction.	For this type of transaction, actual GSTIN needs to be passed.
2213	The supplier GSTIN cannot be URP	URP has been set as the Supplier GSTIN	Supplier GSTIN can not be URP
2218	The date must be lesser or equal to todays date (or) please check the date format	Date is passed which is not in the expected range	Date passed should be of today or yesterday
2219	The from date should be equal or earlier than the to date	From date is set as future date	From date can not be future date
2225	Incorrect date format in document details	Document date format is wrong	Provide the document date in the format dd/MM/yyyy
2226	You are not authorised to get IRN data	User is trying to get IRN details which he is not supposed to
2227	For Sl. No {0}, SGST and CGST amounts are not equal	For the specified item, CGST and SGST amounts are not equal	CGST and SGST amounts should be same for the specified item.
2228	Item list cannot be empty	There are no items in the item list	There should be at least one item in the item list
2230	This IRN cannot be cancelled because e-way bill has been generated , you can cancel e-way bill and then try cancelling IRN	User has tempted to cancel an IRN which has an active E Way Bill	IRN can not be cancelled unless the associated E Way Bill is cancelled. Cancel the E Way Bill first and then cancel the IRN
2231	Cannot generate e-Invoice as the supplier GSTIN - {0} is SEZ	SEZ GSTIN user is trying to generate the eInvoice	eInvoice is not applicable for SEZ supplier
2232	POS is incorrect for {0} transaction	POS is sent other than 96 for the specified type of transaction	Send Other Country code (96) for POS state code for the specified transaction type
2233	Duplicate SI numbers are not allowed in line items	Duplicate serial number for the items has been sent in the item list.	The serial number of the items in the item list should be unique in an invoice.
2234	For Sl. No {0}, SGST and CGST amount passed does not match with taxable value and tax rate	Wrong SGST and CGST amounts are passed for the specified item in the item list.	Correct values for the SGST and CGST amounts have to be passed. SGST and CGST values should be equal to [taxable value X tax rate / 2] for that line item with tolerance limit of +/- One.
2235	For Sl. No {0}, IGST amount passed is not matching with taxable value and tax rate	Wrong IGST amount is passed for the specified item in the item list.	Correct value for the IGST amount has to be passed. IGST value should be equal to [taxable value X tax rate] for that line item with tolerance limit of +/- One.
2238	For Sl. No {0}, Quantity is not passed	Value for quantity is missing for the specified item in the item list	Send the quantity for the specified item
2239	For Sl. No {0}, Unit Quantity Code (UQC) is not passed	Value for unit is missing for the specified item in the item list	Send the value for unit for the specified item
2240	For Sl. No {0}, GST rate of tax is incorrect or not as notified	Wrong GST rate is passed for the specified item in the item list.	Correct value for the GST rate has to be passed. Standard tax Rates are 0, 0.5, 1, 2, 3, 5, 12, 18, 28
2242	Recipient POS is incorrect for transaction type {0}	For the specified type of transaction, POS passed is 96 – Other Country	For the specified transaction type, POS can not be 96, pass a valid state code. Please refer to the State Codes in the portal under Search -> Master Codes
2243	POS code is invalid	Invalid State code has been passed for the POS	Pass correct State code for POS. Please refer to the State Codes in the portal under Search -> Master Codes
2244	Recipient pincode is not provided for the transaction - {0}	Recipient PIN code is missing for the specified transaction type.	For the specified type of transaction, PIN code is mandatory under Recipient details.
2246	Recepient cannot be SEZ for - {0} transaction	SEZ GSTIN has been passed as GSTIN in Recipient details for the specified type of transaction	For the specified type of transaction, GSTIN of SEZ can not be passed as GSTIN in Recipient details
2247	Recepient should be SEZ for transaction {0}	Non SEZ GSTIN has been passed as the GSTIN in Recipient details for the given type of transaction.	For the given type of transaction GSTIN in Recipient details should be of SEZ
2248	Recepient has to be URP in case of Export transactions	In case of export, Recipient GSTIN has not been set to ‘URP’	In case of export , GSTIN in Recipient details should be ‘URP’
2249	Combination of goods and service items are not allowed for inter state transaction with POS same as the supplier state	Items list has entries for both goods and services for inter state transaction	Items of both goods and services are not allowed in same invoice for inter state transaction
2255	Requested Payload is empty	Empty payload is received	Pass proper payload in the request
2256	Invalid Signature	The data is altered or improper public key is used for verification of the signed content	Make sure that the correct public key is used for verification of the signed content. The public keys are available for download from the portal, which are used in specific time periods.
2257	Invalid Credentials for respective IRN
2258	Supplier GSTIN state codedoes not match with the state code passed in supplier details	The state code passed and first two digits of the GSTIN passed in the Supplier details do not match	In the Supplier details, first two digits of the GSTIN should match the state code passed
2259	Invalid supplier state code	State code passed in the Supplier Details is incorrect	Pass the correct State code in the Supplier Details. For State code master, visit the portal under Search -> Master Codes
2260	The recipient state code is invalid	State code passed in the Recipient Details is incorrect	Pass the correct State code in the Recipient Details. For State code master, visit the portal under Search -> Master Codes
2261	The recipient state code is incorrect for {0} transaction	State code under Recipient Details is sent other than 96, for the specified type of transaction	Send Other Country code (96) for State code under Recipient Details, for the specified transaction type
2262	For Intra-state supply, IGST cannot be charged	IGSTonIntra value is set as ‘Y’ but different state codes are mentioned under Supplier Details and POS	When IGSTonIntra value is set as ‘Y’, it should be an intra state transaction and hence State code under Supplier Details should be same as POS under Recipient Details
2265	Recipient GSTIN state code does not match with the state code passed in recipient details	The state code passed and first two digits of the GSTIN passed in the Recipient details do not match.	In the Recipient details, first two digits of the GSTIN should match the state code passed.
2266	For Sl. No {0}, Cess amount passed does not match with the calculated value	Incorrect Cess amount is passed for the specified line item	Correct Cess amount may be passed for the specified line item
2267	For Sl. No {0}, State Cess amount passed is not as per calculated value	Incorrect State Cess amount is passed for the specified line item	Correct State Cess amount may be passed for the specified line item
2268	IGST on instra state supply is not applicable to export/SEZ transactions	IGSTonIntra has been set for export and SEZ transactions	IGSTonIntra value can not be ‘Y’ for export and SEZ transactions
2269	Recipient state code is incorrect for transaction type {0}	For the specified type of transaction, State code in Recipient Details passed is 96 – Other Country	For the specified transaction type, State code passed in Recipient details can not be 96, pass a valid state code. Please refer to the State Codes in the portal under Search -> Master Codes
2270	The allowed cancellation time limit is crossed, you cannot cancel the IRN	Attempted to cancel the IRN after the time limit	IRN can be cancelled only within the time limit
2271	SHIP TO - state code is not valid statecode for B2B, SEZ and Deemed Export transactions	Invalid State code is passed under Ship To details for B2B, SEZ and Deemed export transaction	Correct state code should be passed under Ship To Details for B2B, SEZ and Deemed export transactions. For valid State codes, may visit the portal under Search -> Master Codes
2272	SHIP TO - PIN code cannot be 999999 for B2B, SEZ and Deemed Export transactions	PIN code under ShipTo Details has been passed as 999999 for B2B, SEZ and Deemed Export transactions	Correct PIN code should be passed under Ship To Details for B2B, SEZ and Deemed export transactions. For valid PIN codes, may visit the portal under Search -> Master Codes
2273	Dispatch from PIN code cannot be 999999	PIN code under Dispatch From Details has been passed as 999999 for B2B, SEZ and Deemed Export transactions	Correct PIN code should be passed under Dispatch From Details for B2B, SEZ and Deemed export transactions. For valid PIN codes, may visit the portal under Search -> Master Codes
2274	Recipient PIN code cannot be 999999 for {0} transaction.	PIN code under Recipient Details has been passed as 999999 for specified type of transactions	Correct PIN code should be passed under Recipient Details for specified type of transactions. For valid PIN codes, may visit the portal under Search -> Master Codes
2275	Recipient PIN code should be 999999 for Direct Export	PIN code under Recipient Details has been passed as other than 999999 for specified type of transactions	999999 as PIN code should be passed under Recipient Details for specified type of transactions.
2276	Supplier PIN code cannot be 999999	PIN code under Supplier Details has been passed as 999999	Correct PIN code should be passed under Supplier Details. For valid PIN codes, may visit the portal under Search -> Master Codes
2277	E-Commerce Opertaor has to pass supplier GSTIN in header to cancel the IRN	in header, supplier GSTIN is missing while eCommerce operator is cancelling the IRN	While eCommerce operator is cancelling the IRN, Supplier GSTIN should be passed in the request header
2278	IRN is already generated and is cancelled for this Document number. The duplicate IRN cannot be generated for the same number.
2279	Invalid schema version
2280	Invalid document type
2281	Inavalid document number
2282	Invalid document date format
2283	IRN details cannot be provided as it is generated more than {0} days prior
2284	IRN cannot be generated for the document date which is prior to 1st October 2020
2285	Invalid value for IGST on intra field
3026	E-Invoice Options are not enabled for this GSTIN -{0}
3028	GSTIN -{0} is invalid.	Recipient GSTIN is invalid or does not exist in e-invoice system	Check the correctness of the GSTIN. If you are sure that it is valid, Pl use the 'Sync GSTIN from GST CP' API to get it pulled from the GST Portal. If it is available in GST portal, it will return you with the details. If you get the details, then you can re-fire your request to generate the IRN. If you are not able to verify through API, you can go to einvocie1.gst.gov.in portal and use the 'Tax Payer / GSTIN' option in search menu to check the status manually from GST Portal and use 'Update' button to get it updated from GST Common Portal. If you are satisfied with result, you can re-fire the request.
3029	GSTIN -{0} is inactive or cancelled
3038	{0} details Details:Pincode-{1} does not exists
3039	Pincode -{1} of {0} does not belong to his/her State - {2}
3040	Buyer or Ship Details:Pincode - {0} does not exists
3041	Buyer or Ship Details:Pincode -{0} does not belong to the state-{1}
3047	The HSN - {0} does not belong to Goods
3048	The HSN - {0} does not belong to Service
3074	GSTIN - {0} is cancelled and document date - {1} is later than DRegistration Date
3075	GSTIN- {0} is cancelled and DRegistration Date is not available
SYS_5001	Application Error, Please Contact the help desk

Ewaybill

Error Code	Error Messege
4000	Status of the IRN is not active
4001	Error ocurred while creating Eway Bill
4002	EwayBill is already generated for this IRN
4003	Requested IRN data is not available
4004	Error while retrieving IRN details
4005	Eway Bill details are not found
4006	Requesting parameter cannot be empty
4007	Requested e-Way Bill is not available
4008	Please enter valid e-waybill number
4009	E Way Bill can be generated provided at least HSN of one item belongs to goods.
4010	E-way Bill cannot generated for Debit Note, Credit Note and Services.
4011	Vehicle number should be passed in case of transportation mode is Road.
4012	The transport document number should be passed in case of transportation mode is other than Road.
4013	The distance between the pincodes given is too high or short.
4014	Invalid Vehicle Number
4015	EWayBill will not be generated for blocked User -{0}
4016	Transport document date cannot be a future date
4017	Incorrect date format
4018	Invalid Transporter ID
4019	Provide Transporter ID in order to generate Part A of e-Way Bill
4020	Invalid vehicle type .
4021	Transporter document date cannot be earlier than the invoice date.
4022	vehicle type should be passed in case of transportation mode is Road.
4023	The transport document date should be passed in case of transportation mode is other than Road.
4024	Vehicle type should not be ODC when transmode is other than road
4025	Invalid User-Id
4026	Duplicate EwayBill for document numer - ({0})
4027	Transporter Id is mandatory for generation of Part A slip
4028	Transport mode is mandatory as Vehicle Number/Transport Document Number is given
4029	Valid distance to be sent in case of same pin codes, you cannot send 0 as distance in this case.
4030	The distance between the pincodes {0} and {1} is not available in the system, you need to pass the actual distance.
4031	Ship to details are mandatory for export transactions to generate e-Way Bill.
4032	Ship to state code cannot be other country code(96) for e-Way Bill generation
4033	Ship to PIN code cannot be 999999 for e-Way Bill generation
4034	Since the you passed Supplier/Recepient/Dispatch from/Ship to Pincode as 999999, distance cannot be 0
4035	Dispatch state code cannot be other country code(96) for e-Way Bill generation
4036	Dispatch PIN code cannot be 999999 for e-Way Bill generation
4037	You are not authorised to get data
4038	The distance between the pincodes given is too high

Resolution for Common Errors

Error Code

Error Messege

Reason for Error

Resolution

2150

Duplicate IRN

Attempting to register a document again which is already registered and IRN is generated.

Don't fire the same request simultaneously. This results in one request giving the error as 'Duplicate IRN request'. Best way to avoid firing of IRN request repeatedly for the same request, is update in your system with IRN number when the response comes back. Next time check the IRN, if it is not there, then fire for IRN.

2172

For intra state transaction IGST amounts is not applicable for item - {0} and Sl. No {1} , only CGST and SGST amounts are applicable.

IGST amount is being passed for Intra State transaction where as CGST and SGST are applicable.

Please check the applicable taxes for current transaction. If the State code of Point of Supply (POS) of recipient is same is state code of Supplier, then CSGT and SGST applies. However, under exception circumstances as per rule if IGST is applicable for intrastate transaction, then pass the ‘IGST_on_IntraState_Supply’ flag as ‘Y’ with IGST value so that system can process your request.

2176

Invalid HSN code(s)-{0}

Wrong HSN code is being passed

Pl check the HSN code being passed and Cross-check the correctness of HSN code on e-invoice portal. Still, if you feel it is correct, then please send the details to the helpdesk for verification at e-invoice system side.

2182

Taxable value of all items must be equal to total taxable value.

Sum of taxable amounts of all items should be equal to invoice level taxable amount.

Please check the request payload for the taxable value validation. Total Taxable Value = Taxable value of all line items

2189

Invalid total Invoice Value

Invoice level total value has not been calculated as per the passed values.

Invoice level total value is equal to totals of all the total item value plus other charges minus discount with tolerance limit of +/- One. Pl refer to the validations in sandbox portal.

2193

AssAmt value should be equal to (TotAmt - Discount) for HSN - {0} and Sl. No {1}

Incorrect assessable amount is passed for the specified item.

For the specific item, assessable amount should be arrived at by deducting discount from total amount.

2194

Invalid total item value for HSN - {0} and Sl. No {1}.

Total item value passed is incorrect.

Total item value should be sum of assessable value, all tax and cess values, other charges with tolerance limit of +/- One. Please refer to the validations in the portal.

2211

Supplier and recepient GSTIN should not be the same.

Same GSTIN has been passed for Supplier and Buyer GSTIN.

Self generated Invoice are not allowed for e-invoice generation.

2212

The recepient GSTIN cannot be URP for supply type {0}.

Un Registered Person (URP) is passed wrongly for B2B type of transaction.

For this type of transaction, actual GSTIN needs to be passed.

2227

SGST and CGST Amounts should be equal for HSN - {0} and and Sl. No {1}

For the specified item, CGST and SGST amounts are not equal

CGST and SGST amounts should be same for the specified item.

2233

Duplicate SI nos are not allowed in items.

Duplicate serial number for the items has been sent in the item list.

The serial number of the items in the item list should be unique in an invoice.

2234

Invalid SGST and CGST Amounts for HSN - {0} and Sl. No {1}.

Wrong SGST and CGST amounts are passed for the specified item in the item list.

Correct values for the SGST and CGST amounts have to be passed.

2235

IGST amount given with HSN -{0} and Sl. No {1} is Invalid.

Wrong IGST amount is passed for the specified item in the item list.

Correct values for the SGST and CGST amounts have to be passed. SGST and CGST values should be equal to [taxable value X tax rate / 2] for that line item with tolerance limit of +/- One.

2240

Invalid GST rate for HSN -{0} and Sl. No {1}.

Wrong GST rate is passed for the specified item in the item list.

Correct value for the GST rate has to be passed. Standard tax Rates are 0, 0.5, 1, 2, 3, 5, 12, 18, 28

2244

Recipient pincode is mandatory for transaction -{0}

Recipient PIN code is missing for the specified transaction type.

For the specified type of transaction, PIN code is mandatory under Recipient details.

2265

Recepient GSTIN state code should be same as the sate code passed in recepient details.

The state code passed and first two digits of the GSTIN passed in the Recipient details do not match.

In the Recipient details, first two digits of the GSTIN should match the state code passed.

2275

Recepient PIN code should be 999999 for direct export.

PIN code under Recipient Details has been passed as other than 999999 for specified type of transactions.

999999 as PIN code should be passed under Recipient Details for specified type of transactions.

3028

GSTIN is not present in invoice system

Recipient GSTIN is invalid or does not exist in e-invoice system

Check the correctness of the GSTIN. If you are sure that it is valid, Pl use the 'Sync GSTIN from GST CP' API to get it pulled from the GST Portal. If it is available in GST portal, it will return you with the details. If you get the details, then you can re-fire your request to generate the IRN. If you are not able to verify through API, you can go to einvocie1.gst.gov.in portal and use the 'Tax Payer / GSTIN' option in search menu to check the status manually from GST Portal and use 'Update' button to get it updated from GST Common Portal. If you are satisfied with result, you can re-fire the request.

3029

GSTIN is not active

GSTIN is inactive or cancelled by department or tax payer.

Check the correctness of the GSTIN and its status. If you are sure that it is active, Pl use the 'Sync GSTIN from GST CP' API to get it verified from the GST Portal. If it is active at GST portal, it will return you with the new status. If you get the status as 'Active', then you can re-fire your request to generate the IRN. If you are not able to verify through API, you can go to einvocie1.gst.gov.in portal and use the 'Tax Payer / GSTIN' option in search menu to check the status manually from GST Portal and use 'Update' button to get it updated from GST Common Portal, if required. If you are satisfied with result, you can re-fire the request.