Error Codes

Listed below are errors that will be returned in response to a Failure.

Error Source - Cleartax

Error Code

Error Message

201

NIC Credentials are not Present In Database

101

Invoice with the Same Transaction ID is Present In the Database

500

Please contact support with the given Error ID

301

We are unable to process your request now. Our team is working to resolve this at the earliest. Please try again after sometime.

302

NIC servers are not responding. We are working with NIC to resolve this at the earliest. Please try again after sometime.

502

You don't have access to the GSTIN. Please contact your Admin for access

Error Source - Government

Vital Errors

Error Code

Error Messege

Reason for Error

Resolution

1004

Header GSTIN is required

1005

Invalid Token

1. Token has expired 2. While calling other APIs, wrong GSTIN / User Id/ Token passed in the request header

1. Token is valid for 6 hours , if it has expired, call the Auth. API again and get new token 2. Pass correct values for GSTIN, User Id and Auth Token in the request headers while calling APIs other than Auth API

1006

User Name is required

1007

Authentication failed. Pls. inform the helpdesk

Wrong formation of request payload

Prepare the request payload as per the API documentation

1008

Invalid login credentials

Either UserId or Password are wrong

Pass the correct UserId and Password

1010

Invalid Client-ID/Client-Secret

Either the ClientId or the ClientSecret passed in the request header is wrong

Pass the correct ClientId and the ClientSecret

1011

Client Id is required

1012

Client Secret is required

1013

Decryption of password failed

Auth.API is not able to decrypt the password

Use the correct public key for encrypting the password while calling the Auth API. The public key is sent by mail while providing the access to Production environment as well as available for download from the portal under API user management. This public key is different on Sandbox and Production and it is different from the one used for verification of the signed content.Refer to the developer portal for encryption method used and sample code.

1014

Inactive User

Status of the GSTIN is inactive or not enabled for E Invoice

Please verify whether the GSTIN is active and enabled for E Invoice from the E Invoice portal

1015

Invalid GSTIN for this user

The GSTIN of the user who has generated the auth token is different from the GSTIN being passed in the request header

Send the correct GSTIN in the header for APIs other than Auth API

1016

Decryption of App Key failed

Auth.API is not able to decrypt the password

Use the correct public key for encrypting the appkey while calling the Auth API. The public key is sent by mail while providing the access to Production environment as well as available for download from the portal under API user management. This public key is different on Sandbox and Production and it is different from the one used for verification of the signed content.Refer to the developer portal for encryption method used and sample code.

1017

Incorrect user id/User does not exists

User id passed in request payload is incorrect

Pass the correct user id. If not available, please log in to the portal using the main user id (the one without '

1018

Client Id is not mapped to this user

The UserId is not mapped to the ClientId that is being sent as request header

Please send the correct userId for the respective clientId. If using direct integration as well as through GSP or through multiple GSPs, please pass the correct set of ClientId

1019

Incorrect Password

Password is wrong

Use the correct password, if forgotten, may use forgot password option in the portal

3001

Requested data is not available

3002

Invalid login credentials

3003

Password should contains atleast one upper case, one lower case, one number and one special characters like [%,$,#,@,_,!,*]

Password being set is very simple

Password should contains atleast one upper case, one lower case, one number and one special characters like [%,$,

3004

This username is already registered. Please choose a different username.

User id is already available in the system

Use a different user id

3005

Requested data is not found

3006

Invalid Mobile Number

The Mobile number provided is incorrect

Provide the correct mobile number, Incase the number has changed, may update it in GSTN Common Portal and try after some time. If issue still persists, contact helpdesk with complete details of the issue.

3007

You have exceeded the limit of creating sub-users

The number of sub user creation limit is exceeded

Up to 10 subusers for each of the main GSTIN and additional places of business can be created

3008

Sub user exists for this user id

There is already a subuser with the same user id is already created

Use a different user id for the sub user creation

3009

Pls provide the required parameter or payload

3010

The suffix login id should contain 4 or lesser than 4 characters

3011

Data not Found

3012

Mobile No. is blank for this GSTIN ..Pl use update from GST Common Portal option to get the mobile number, if updated in GST Common Portal.

The GSTIN master data does not have mobile number in eInvoice System

Please get the mobile number updated at the GSTN common portal

3013

Your registration under GST has been cancelled , however if you are a transporter then use the Enrollment option.

3014

Gstin Not Allowed

3015

Sorry, your GSTIN is deregistered in GST Common Portal

Attempting to use a GSTIN which is cancelled

Please check the status of the GSTIN on the GSTN common portal. If it is active, contact the helpdesk with GSTIN details

3016

Your registration under GST is inactive and hence you cannot register, however if you are a transporter then use the Enrollment option.

3017

You were given provisional ID which was not activated till the last date. Hence your details are not available with GST portal. However if you are a transporter then use the Enrollment option.

3019

subuser details are not saved please try again

3020

Internal Server Error pls try after sometime

3021

There are no subusers for this gstin

Some user action has failed due to internal server issue or unexpected user data

Try after some time, if issue still persists, report to helpdesk with complete details of the issue

3022

The Given Details Already Exists

3023

The New PassWord And Old PassWord Cannot Be Same

While changing the password, new password can not be same as old password

The New and Ols password should be different while changing the password

3024

Change of password unsuccessfull,pls check the existing password

Password could not be changed since the current password provided is incorrect

Provide the correct current password while changing the password

3025

Already This Account Has Been Freezed

Trying to freeze an account which is already frozen

You can freeze only active account

3027

You are already registered Pl. use already created username and password to login to the system.If you have forgotten username or password,then use Forgot Username or Forgot Passowrd options to get the username and password!!"

Attempting to create another account which is already created

Use forgot password option to retrieve the user name or password in case currently not available

3029

GSTIN is inactive or cancelled

GSTIN is inactive or cancelled by department or tax payer .

Check the correctness of the GSTIN and its status. If you are sure that it is active, Pl use the 'Sync GSTIN from GST CP' API to get it verified from the GST Portal. If it is active at GST portal, it will return you with the new status. If you get the status as 'Active', then you can re-fire your request to generate the IRN. If you are not able to verify through API, you can go to einvocie1.gst.gov.in portal and use the 'Tax Payer / GSTIN' option in search menu to check the status manually from GST Portal and use 'Update' button to get it updated from GST Common Portal, if required. If you are satisfied with result, you can re-fire the request.

3030

Invalid Gstin

GSTIN provided is incorrect

Provide the correct GSTIN

3031

Invalid User Name

Attempting to login with wrong user id

Use the correct user id

3032

Enrolled Transporter not allowed this site

The user who is not registered with GSTN but enrolled as transporter in E Way Bill portal is trying to login to eInvoice system

This is not allowed

3033

Your account has been Freezed as GSTIN is inactive

User is trying to login with an account which is freezed since the GSTIN is not active

Check the status of the GSTIN on the GSTN common portal. If active in common portal, report the same to helpdesk

3034

Your account has been cancelled as GSTIN is inactive

User is trying to login with an account which is cancelled since the GSTIN is not active

Check the status of the GSTIN on the GSTN common portal. If active in common portal, report the same to helpdesk

3035

Your account has been suspended as GSTIN is inactive

User is trying to login with an account which is suspended since the GSTIN is not active

Check the status of the GSTIN on the GSTN common portal. If active in common portal, report the same to helpdesk

3036

Your account has been inactive

Attempting to logging with a user id which is not active

Check the status of the user id, if in freeze state, create a new account

3037

CommonEnrolled Transporter not allowed this site

A user with common enrolled opting is trying to use the eInvoice system

eInvoice system can not be used by the GSTIN which has opted for common enrolment under E Way Bill

3042

Invalid From Pincode or To Pincode

PIN code passed is wrong

Pass the correct PIN code. Check the PIN code on the portal under Search -> Master Codes

3043

Something went wrong, please try again after sometime

Attempting to carryout some on the system or passing some data which is not expected

Please check the data or the operation which you have just performed. If issue still persists, please share the complete details to the helpdesk

3044

This registration only for tax payers not GSP.

The option is available for the the Taxpayers and not for GSPs

This option is not available / applicable for GSP

3045

Sorry you are not registered, Please use the registration option.

3046

Sorry you are not enabled for e-Invoicing System on Production.

Ineligible taxpayer is trying to register for the eInvoice system

In case the turnover is above 500crores in any of the financial years in GST regime, use the enrol option in eInvoice portal

3052

Transporter Id {0} is cancelled or invalid.

3053

Unauthorised access

3058

Data not Saved

3059

Client-Id for this PAN is not generated check your IP-Whitelisting status.

3060

Please wait for officer approval

3061

Your Request has been rejected, please register again

3062

Already Registered

3063

You are already enabled for e-invoicing

3064

Sorry, This GSTIN is deregistered

3065

You are not allowed to use this feature.

3066

There is no pin codes availables for this state.

3067

Client secret unsuccessfull,pls check the existing client secret.

3068

There is no Api user.

3069

Sorry,you have not directly integrated with E-invoice API.

3070

Sorry,you have not registered.

3071

Sorry,you have already linked this Gstin to your Client Id.

3072

Sorry,Your GSTIN not enabled by the Direct Integrator.

3073

You are already registered.

Invoice

Error Code

Error Messege

Reason for Error

Resolution

2140

Error while validating invoice

The request JSON payload is not as per the currently used eInvoice request schema

Please refer to the API developer portal for details https://einv-apisandbox.nic.in

2141

Error while cancelling invoice

Some unexpected error has occurred while cancelling the eInvoice

Please check the request payload and header and try again. If issue is unresolved, contact helpdesk with complete details of the request.

2142

Incomplete request parameters

2143

Invoice does not belongs to the user GSTIN

User is attempting to perform some operations on IRN which does not belong to the currently logged in user

Certain operations can not be carried out on other’s IRNs such as cancel etc

2146

Unable to create IRN, Pls. try after some time

Due to some unexpected scenario, IRN could not be generated at the moment

Please try after some time. If issue persists, contact helpdesk with complete details of the issue

2147

Unable to sign invoice, Pl try after some time

Some unexpected error has occurred while signing the Invoice

Please try after some time. If issue persists, contact helpdesk with complete details of the issue

2148

Requested IRN data is not available

User is trying to do some operation on an IRN which is not available in the eInvoice system

Please check whether IRN is correct or the operation is being carried out within permitted time duration.

2150

Duplicate IRN

Attempting to register a document again which is already registered and IRN is generated

Don't fire the same request siimultaneously. This results in one request giving the error as 'Duplicate IRN request'. Best way to avoid firing of IRN request repeatedly for the same request, is update in your system with IRN number when the response comes back. Next time check the IRN, if it is not there, then fire for IRN.

2154

IRN details are not found

Attempting to register a document again which is already registered and IRN is generated.

Don't fire the same request simultaneously. This results in one request giving the error as 'Duplicate IRN request'. Best way to avoid firing of IRN request repeatedly for the same request, is update in your system with IRN number when the response comes back. Next time check the IRN, if it is not there, then fire for IRN.

2155

Supplier GSTIN is required

Request payload dos not have supplier GSTIN

Supplier GSTIN is mandatory

2156

Invalid format - fromDate(The correct format is dd/MM/yyyy)

User is passing wrong date format for fromDate

Date format should be in dd/MM/yyyy. Please refer to the request JSON schema

2157

Invalid format - toDate (The correct format is dd/MM/yyyy)

User is passing wrong date format for toDate

Date format should be in dd/MM/yyyy. Please refer to the request JSON schema

2159

Invalid value for reverse charge applicable field

Invalid value has been sent for the attribute to pass whether reverse charge applicable

Please refer to the request JSON schema

2162

Reverse Charge is not applicable for this transaction

Trying to set ‘Reverse Charges applicable’ for transactions other than B2B transaction

Check the ‘Reverse Charges Applicable’ parameter as per the current type of transaction

2163

The document date should not be future date .

Attempting to set future date for the document date

Check the document date being passed

2169

Request for IRN is neither from supplier GSTIN or e-Commerce GSTIN

Logged in user GSTIN does not match with either the supplier GSTIN or eCommerce GSTIN

If a supplier is registering the Invoice, GSTIN passed in the request header should match with the supplier GSTIN. If an eCommerce operator is registering the Invoice, GSTIN in header should match with the eCommerce operator’s GSTIN in the request payload

2172

For Intra-state transaction, IGST amount is not applicable; only CGST and SGST amounts are applicable

IGST amount is being passed for Intra State transaction where as CGST and SGST are applicable.

Please check the applicable taxes for current transaction. If the State code of Point of Supply (POS) of recipient is same is state code of Supplier, then CSGT and SGST applies. However, under exception circumstances as per rule if IGST is applicable for intrastate transaction, then pass the ‘IGST_on_IntraState_Supply’ flag as ‘Y’ with IGST value so that system can process your request.

2173

You have exceeded the limit of number of items

User has passed the requests payload with more number of li

Please check the number of line items being passed. Please refer to the specific API for large number of items. If limit for that API is also exceeded, contact helpdesk with invoice details

2174

For inter-state transaction, CGST and SGST amounts are not applicable; only IGST amount is applicable

CGST and SGST taxes are being passed for inter state transactions

Please check the applicable taxes for current transaction. If the State code of Point of Supply (POS) of recipient is different than the state code of Supplier, then IGST applies. Pl check the details.

2176

HSN code(s)-{0} is invalid

Wrong HSN code is being passed

Pl check the HSN code being passed and Cross-check the correctness of HSN code on e-invoice portal. Still, if you feel it is correct, then please send the details to the helpdesk for verification at e-invoice system side.

2177

Unit Quantity Code(s)-{0} is/are not as per master

Invalid unit code has been passed

Please pass the correct unit code as per the master provided for e-invoice. Check the correct unit code in the portal under Search -> Master codes. If the unit code is not matching with your required unit, you may have to convert unit to one existing in the master list of unit code.

2182

Taxable value of all items is not equal to total taxable value

Sum of taxable amounts of all items should be equal to invoice level taxable amount.

Please check the request payload for the taxable value validation. Total Taxable Value = Taxable value of all line items

2183

SGST value of all items is not equal to total SGST Value

Sum of SGST amounts of all items should be equal to invoice level SGST amount

Please check the request payload for the SGST value validation.

2184

CGST value of all items must be equal to total CGST value

Sum of CGST amounts of all items should be equal to invoice level CGST amount

Please check the request payload for the CGST value validation.

2185

IGST value of all items must be equal to total IGST Value

Sum of IGST amounts of all items should be equal to invoice level IGST amount

Please check the request payload for the IGST value validation.

2186

Cess value of all items must be equal to total Cess Value

Sum of Cess amounts of all items should be equal to invoice level Cess amount

Please check the request payload for the Cess value validation.

2187

State Cess Value of all items must be equal to total State CessValue

Sum of State Cess amounts of all items should be equal to invoice level State Cess amount

Please check the request payload for the State Cess value validation.

2189

Total Invoice Value is not matching with calculated value

Invoice level total value has not been calculated as per the passed values.

Invoice level total value is equal to totals of all the total item value plus other charges minus discount with tolerance limit of +/- One. Pl refer to the validations in sandbox portal.

2192

TotAmt value should be equal to (Qty * UnitPrice) for HSN {0}

Total amount for the specified item is incorrect

Item level total amount should be the product of quantity and unit price

2193

For Sl. No. {0}, Taxable Value (AssAmt) value is not equal to (TotAmt - Discount)

Incorrect assessable amount is passed for the specified item.

For the specific item, assessable amount should be arrived at by deducting discount from total amount

2194

For Sl. No {0}, Total item value does not match with taxable and tax values of that item

Total item value passed is incorrect.

Total item value should be sum of assessable value, all tax and cess values, other charges with tolerance limit of +/- One. Please refer to the validations in the portal.

2195

e-Commerce GSTIN is not registered as TCS-GSTIN

The eCommerce GSTIN passed does not belong to the type Tax Collector

Please check the GSTIN type at the common portal. If it is TCS in common portal still it is showing the error, contact the helpdesk with GSTIN details

2200

State code {0} is invalid for dispatch details or ship details

Wrong state code is passed in dispatch or ship details

Please refer to the state codes in the portal at Search -> Master Codes

2201

Invalid Port Code

Wrong port code is passed in dispatch or ship details

Please refer to the port codes in the portal at Search -> Master Codes

2202

Invalid Country Code

Wrong country code is passed in dispatch or ship details

Please refer to the country codes in the portal at Search -> Master Codes

2203

Invalid Foreign Currency

Wrong foreign currency code is passed in dispatch or ship details

Please refer to the foreign currency codes in the portal at Search -> Master Codes

2211

Supplier and recipient GSTIN should not be the same.

Same GSTIN has been passed for Supplier and Buyer GSTIN.

Self generated Invoice are not allowed for e-invoice generation.

2212

The recipient GSTIN cannot be URP for supply type {0}

Un Registered Person (URP) is passed wrongly for B2B type of transaction.

For this type of transaction, actual GSTIN needs to be passed.

2213

The supplier GSTIN cannot be URP

URP has been set as the Supplier GSTIN

Supplier GSTIN can not be URP

2218

The date must be lesser or equal to todays date (or) please check the date format

Date is passed which is not in the expected range

Date passed should be of today or yesterday

2219

The from date should be equal or earlier than the to date

From date is set as future date

From date can not be future date

2225

Incorrect date format in document details

Document date format is wrong

Provide the document date in the format dd/MM/yyyy

2226

You are not authorised to get IRN data

User is trying to get IRN details which he is not supposed to

2227

For Sl. No {0}, SGST and CGST amounts are not equal

For the specified item, CGST and SGST amounts are not equal

CGST and SGST amounts should be same for the specified item.

2228

Item list cannot be empty

There are no items in the item list

There should be at least one item in the item list

2230

This IRN cannot be cancelled because e-way bill has been generated , you can cancel e-way bill and then try cancelling IRN

User has tempted to cancel an IRN which has an active E Way Bill

IRN can not be cancelled unless the associated E Way Bill is cancelled. Cancel the E Way Bill first and then cancel the IRN

2231

Cannot generate e-Invoice as the supplier GSTIN - {0} is SEZ

SEZ GSTIN user is trying to generate the eInvoice

eInvoice is not applicable for SEZ supplier

2232

POS is incorrect for {0} transaction

POS is sent other than 96 for the specified type of transaction

Send Other Country code (96) for POS state code for the specified transaction type

2233

Duplicate SI numbers are not allowed in line items

Duplicate serial number for the items has been sent in the item list.

The serial number of the items in the item list should be unique in an invoice.

2234

For Sl. No {0}, SGST and CGST amount passed does not match with taxable value and tax rate

Wrong SGST and CGST amounts are passed for the specified item in the item list.

Correct values for the SGST and CGST amounts have to be passed. SGST and CGST values should be equal to [taxable value X tax rate / 2] for that line item with tolerance limit of +/- One.

2235

For Sl. No {0}, IGST amount passed is not matching with taxable value and tax rate

Wrong IGST amount is passed for the specified item in the item list.

Correct value for the IGST amount has to be passed. IGST value should be equal to [taxable value X tax rate] for that line item with tolerance limit of +/- One.

2238

For Sl. No {0}, Quantity is not passed

Value for quantity is missing for the specified item in the item list

Send the quantity for the specified item

2239

For Sl. No {0}, Unit Quantity Code (UQC) is not passed

Value for unit is missing for the specified item in the item list

Send the value for unit for the specified item

2240

For Sl. No {0}, GST rate of tax is incorrect or not as notified

Wrong GST rate is passed for the specified item in the item list.

Correct value for the GST rate has to be passed. Standard tax Rates are 0, 0.5, 1, 2, 3, 5, 12, 18, 28

2242

Recipient POS is incorrect for transaction type {0}

For the specified type of transaction, POS passed is 96 – Other Country

For the specified transaction type, POS can not be 96, pass a valid state code. Please refer to the State Codes in the portal under Search -> Master Codes

2243

POS code is invalid

Invalid State code has been passed for the POS

Pass correct State code for POS. Please refer to the State Codes in the portal under Search -> Master Codes

2244

Recipient pincode is not provided for the transaction - {0}

Recipient PIN code is missing for the specified transaction type.

For the specified type of transaction, PIN code is mandatory under Recipient details.

2246

Recepient cannot be SEZ for - {0} transaction

SEZ GSTIN has been passed as GSTIN in Recipient details for the specified type of transaction

For the specified type of transaction, GSTIN of SEZ can not be passed as GSTIN in Recipient details

2247

Recepient should be SEZ for transaction {0}

Non SEZ GSTIN has been passed as the GSTIN in Recipient details for the given type of transaction.

For the given type of transaction GSTIN in Recipient details should be of SEZ

2248

Recepient has to be URP in case of Export transactions

In case of export, Recipient GSTIN has not been set to ‘URP’

In case of export , GSTIN in Recipient details should be ‘URP’

2249

Combination of goods and service items are not allowed for inter state transaction with POS same as the supplier state

Items list has entries for both goods and services for inter state transaction

Items of both goods and services are not allowed in same invoice for inter state transaction

2255

Requested Payload is empty

Empty payload is received

Pass proper payload in the request

2256

Invalid Signature

The data is altered or improper public key is used for verification of the signed content

Make sure that the correct public key is used for verification of the signed content. The public keys are available for download from the portal, which are used in specific time periods.

2257

Invalid Credentials for respective IRN

2258

Supplier GSTIN state codedoes not match with the state code passed in supplier details

The state code passed and first two digits of the GSTIN passed in the Supplier details do not match

In the Supplier details, first two digits of the GSTIN should match the state code passed

2259

Invalid supplier state code

State code passed in the Supplier Details is incorrect

Pass the correct State code in the Supplier Details. For State code master, visit the portal under Search -> Master Codes

2260

The recipient state code is invalid

State code passed in the Recipient Details is incorrect

Pass the correct State code in the Recipient Details. For State code master, visit the portal under Search -> Master Codes

2261

The recipient state code is incorrect for {0} transaction

State code under Recipient Details is sent other than 96, for the specified type of transaction

Send Other Country code (96) for State code under Recipient Details, for the specified transaction type

2262

For Intra-state supply, IGST cannot be charged

IGSTonIntra value is set as ‘Y’ but different state codes are mentioned under Supplier Details and POS

When IGSTonIntra value is set as ‘Y’, it should be an intra state transaction and hence State code under Supplier Details should be same as POS under Recipient Details

2265

Recipient GSTIN state code does not match with the state code passed in recipient details

The state code passed and first two digits of the GSTIN passed in the Recipient details do not match.

In the Recipient details, first two digits of the GSTIN should match the state code passed.

2266

For Sl. No {0}, Cess amount passed does not match with the calculated value

Incorrect Cess amount is passed for the specified line item

Correct Cess amount may be passed for the specified line item

2267

For Sl. No {0}, State Cess amount passed is not as per calculated value

Incorrect State Cess amount is passed for the specified line item

Correct State Cess amount may be passed for the specified line item

2268

IGST on instra state supply is not applicable to export/SEZ transactions

IGSTonIntra has been set for export and SEZ transactions

IGSTonIntra value can not be ‘Y’ for export and SEZ transactions

2269

Recipient state code is incorrect for transaction type {0}

For the specified type of transaction, State code in Recipient Details passed is 96 – Other Country

For the specified transaction type, State code passed in Recipient details can not be 96, pass a valid state code. Please refer to the State Codes in the portal under Search -> Master Codes

2270

The allowed cancellation time limit is crossed, you cannot cancel the IRN

Attempted to cancel the IRN after the time limit

IRN can be cancelled only within the time limit

2271

SHIP TO - state code is not valid statecode for B2B, SEZ and Deemed Export transactions

Invalid State code is passed under Ship To details for B2B, SEZ and Deemed export transaction

Correct state code should be passed under Ship To Details for B2B, SEZ and Deemed export transactions. For valid State codes, may visit the portal under Search -> Master Codes

2272

SHIP TO - PIN code cannot be 999999 for B2B, SEZ and Deemed Export transactions

PIN code under ShipTo Details has been passed as 999999 for B2B, SEZ and Deemed Export transactions

Correct PIN code should be passed under Ship To Details for B2B, SEZ and Deemed export transactions. For valid PIN codes, may visit the portal under Search -> Master Codes

2273

Dispatch from PIN code cannot be 999999

PIN code under Dispatch From Details has been passed as 999999 for B2B, SEZ and Deemed Export transactions

Correct PIN code should be passed under Dispatch From Details for B2B, SEZ and Deemed export transactions. For valid PIN codes, may visit the portal under Search -> Master Codes

2274

Recipient PIN code cannot be 999999 for {0} transaction.

PIN code under Recipient Details has been passed as 999999 for specified type of transactions

Correct PIN code should be passed under Recipient Details for specified type of transactions. For valid PIN codes, may visit the portal under Search -> Master Codes

2275

Recipient PIN code should be 999999 for Direct Export

PIN code under Recipient Details has been passed as other than 999999 for specified type of transactions

999999 as PIN code should be passed under Recipient Details for specified type of transactions.

2276

Supplier PIN code cannot be 999999

PIN code under Supplier Details has been passed as 999999

Correct PIN code should be passed under Supplier Details. For valid PIN codes, may visit the portal under Search -> Master Codes

2277

E-Commerce Opertaor has to pass supplier GSTIN in header to cancel the IRN

in header, supplier GSTIN is missing while eCommerce operator is cancelling the IRN

While eCommerce operator is cancelling the IRN, Supplier GSTIN should be passed in the request header

2278

IRN is already generated and is cancelled for this Document number. The duplicate IRN cannot be generated for the same number.

2279

Invalid schema version

2280

Invalid document type

2281

Inavalid document number

2282

Invalid document date format

2283

IRN details cannot be provided as it is generated more than {0} days prior

2284

IRN cannot be generated for the document date which is prior to 1st October 2020

2285

Invalid value for IGST on intra field

3026

E-Invoice Options are not enabled for this GSTIN -{0}

3028

GSTIN -{0} is invalid.

Recipient GSTIN is invalid or does not exist in e-invoice system

Check the correctness of the GSTIN. If you are sure that it is valid, Pl use the 'Sync GSTIN from GST CP' API to get it pulled from the GST Portal. If it is available in GST portal, it will return you with the details. If you get the details, then you can re-fire your request to generate the IRN. If you are not able to verify through API, you can go to einvocie1.gst.gov.in portal and use the 'Tax Payer / GSTIN' option in search menu to check the status manually from GST Portal and use 'Update' button to get it updated from GST Common Portal. If you are satisfied with result, you can re-fire the request.

3029

GSTIN -{0} is inactive or cancelled

3038

{0} details Details:Pincode-{1} does not exists

3039

Pincode -{1} of {0} does not belong to his/her State - {2}

3040

Buyer or Ship Details:Pincode - {0} does not exists

3041

Buyer or Ship Details:Pincode -{0} does not belong to the state-{1}

3047

The HSN - {0} does not belong to Goods

3048

The HSN - {0} does not belong to Service

3074

GSTIN - {0} is cancelled and document date - {1} is later than DRegistration Date

3075

GSTIN- {0} is cancelled and DRegistration Date is not available

SYS_5001

Application Error, Please Contact the help desk

Ewaybill

Error Code

Error Messege

4000

Status of the IRN is not active

4001

Error ocurred while creating Eway Bill

4002

EwayBill is already generated for this IRN

4003

Requested IRN data is not available

4004

Error while retrieving IRN details

4005

Eway Bill details are not found

4006

Requesting parameter cannot be empty

4007

Requested e-Way Bill is not available

4008

Please enter valid e-waybill number

4009

E Way Bill can be generated provided at least HSN of one item belongs to goods.

4010

E-way Bill cannot generated for Debit Note, Credit Note and Services.

4011

Vehicle number should be passed in case of transportation mode is Road.

4012

The transport document number should be passed in case of transportation mode is other than Road.

4013

The distance between the pincodes given is too high or short.

4014

Invalid Vehicle Number

4015

EWayBill will not be generated for blocked User -{0}

4016

Transport document date cannot be a future date

4017

Incorrect date format

4018

Invalid Transporter ID

4019

Provide Transporter ID in order to generate Part A of e-Way Bill

4020

Invalid vehicle type .

4021

Transporter document date cannot be earlier than the invoice date.

4022

vehicle type should be passed in case of transportation mode is Road.

4023

The transport document date should be passed in case of transportation mode is other than Road.

4024

Vehicle type should not be ODC when transmode is other than road

4025

Invalid User-Id

4026

Duplicate EwayBill for document numer - ({0})

4027

Transporter Id is mandatory for generation of Part A slip

4028

Transport mode is mandatory as Vehicle Number/Transport Document Number is given

4029

Valid distance to be sent in case of same pin codes, you cannot send 0 as distance in this case.

4030

The distance between the pincodes {0} and {1} is not available in the system, you need to pass the actual distance.

4031

Ship to details are mandatory for export transactions to generate e-Way Bill.

4032

Ship to state code cannot be other country code(96) for e-Way Bill generation

4033

Ship to PIN code cannot be 999999 for e-Way Bill generation

4034

Since the you passed Supplier/Recepient/Dispatch from/Ship to Pincode as 999999, distance cannot be 0

4035

Dispatch state code cannot be other country code(96) for e-Way Bill generation

4036

Dispatch PIN code cannot be 999999 for e-Way Bill generation

4037

You are not authorised to get data

4038

The distance between the pincodes given is too high

Resolution for Common Errors

Error Code

Error Messege

Reason for Error

Resolution

2150

Duplicate IRN

Attempting to register a document again which is already registered and IRN is generated.

2172

For intra state transaction IGST amounts is not applicable for item - {0} and Sl. No {1} , only CGST and SGST amounts are applicable.

IGST amount is being passed for Intra State transaction where as CGST and SGST are applicable.

2176

Invalid HSN code(s)-{0}

Wrong HSN code is being passed

2182

Taxable value of all items must be equal to total taxable value.

Sum of taxable amounts of all items should be equal to invoice level taxable amount.

Please check the request payload for the taxable value validation. Total Taxable Value = Taxable value of all line items

2189

Invalid total Invoice Value

Invoice level total value has not been calculated as per the passed values.

Invoice level total value is equal to totals of all the total item value plus other charges minus discount with tolerance limit of +/- One. Pl refer to the validations in sandbox portal.

2193

AssAmt value should be equal to (TotAmt - Discount) for HSN - {0} and Sl. No {1}

Incorrect assessable amount is passed for the specified item.

For the specific item, assessable amount should be arrived at by deducting discount from total amount.

2194

Invalid total item value for HSN - {0} and Sl. No {1}.

Total item value passed is incorrect.

Total item value should be sum of assessable value, all tax and cess values, other charges with tolerance limit of +/- One. Please refer to the validations in the portal.

2211

Supplier and recepient GSTIN should not be the same.

Same GSTIN has been passed for Supplier and Buyer GSTIN.

Self generated Invoice are not allowed for e-invoice generation.

2212

The recepient GSTIN cannot be URP for supply type {0}.

Un Registered Person (URP) is passed wrongly for B2B type of transaction.

For this type of transaction, actual GSTIN needs to be passed.

2227

SGST and CGST Amounts should be equal for HSN - {0} and and Sl. No {1}

For the specified item, CGST and SGST amounts are not equal

CGST and SGST amounts should be same for the specified item.

2233

Duplicate SI nos are not allowed in items.

Duplicate serial number for the items has been sent in the item list.

The serial number of the items in the item list should be unique in an invoice.

2234

Invalid SGST and CGST Amounts for HSN - {0} and Sl. No {1}.

Wrong SGST and CGST amounts are passed for the specified item in the item list.

Correct values for the SGST and CGST amounts have to be passed.

2235

IGST amount given with HSN -{0} and Sl. No {1} is Invalid.

Wrong IGST amount is passed for the specified item in the item list.

Correct values for the SGST and CGST amounts have to be passed. SGST and CGST values should be equal to [taxable value X tax rate / 2] for that line item with tolerance limit of +/- One.

2240

Invalid GST rate for HSN -{0} and Sl. No {1}.

Wrong GST rate is passed for the specified item in the item list.

Correct value for the GST rate has to be passed. Standard tax Rates are 0, 0.5, 1, 2, 3, 5, 12, 18, 28

2244

Recipient pincode is mandatory for transaction -{0}

Recipient PIN code is missing for the specified transaction type.

For the specified type of transaction, PIN code is mandatory under Recipient details.

2265

Recepient GSTIN state code should be same as the sate code passed in recepient details.

The state code passed and first two digits of the GSTIN passed in the Recipient details do not match.

In the Recipient details, first two digits of the GSTIN should match the state code passed.

2275

Recepient PIN code should be 999999 for direct export.

PIN code under Recipient Details has been passed as other than 999999 for specified type of transactions.

999999 as PIN code should be passed under Recipient Details for specified type of transactions.

3028

GSTIN is not present in invoice system

Recipient GSTIN is invalid or does not exist in e-invoice system

3029

GSTIN is not active

GSTIN is inactive or cancelled by department or tax payer.

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Last updated 4 years ago