# Help

**Step 1:** Click on the “Help” icon on the dashboard page

![](https://lh3.googleusercontent.com/-ccHEB1JR0PhkFokFzyCKTjJZoCp4op7Z_1_tHFROM0F8RTQesg5roMLMXqlqak8EWPqd0HnURUNi33osLEeT_f78bKbp61OhsKW4u9ppJH0e402d_gTAk4hXuVTfsx3Knq8mHxvxPlvkeETQQ)

**Step 2:** Click on one of the options in the "Help" tab to access the required support

Help tab provides access to various customer support channels

1.**FAQs**

![](https://lh6.googleusercontent.com/EGbWfbAPDgsnRZ9bv8UNZnqvQupRdNbJeHZYyvpXIkjNVBdhbPKVpoMxXKtH20aYcZ3l3B-7TjIsSkroQEH1zPm5omNtFDXIEY3zT3ixrlWx51y4XWxuzq090upfdzDNwzW_XzxngkrnoCjZyQ)

2\. **Visit Help center** - To go through [product guides](https://docs.cleartax.in/product-help-and-support/)

![](https://lh3.googleusercontent.com/YTIbo1nDM_QP6Vlt4fJGIZfsFUH5RGdu3_Wuj2nm_S-Cwqa_CWZF2TZks4FkSKXOxallelJrasnJJyRACdWCqVPczBiy6ae5TRGbDtxlQgoo4wANMTovM4cDhJNk-cHibFXObaFoAtyNTOUecg)

3\. **Take product Tour** - [Watch product tour video](https://www.youtube.com/watch?v=t-T-Cun71uA)&#x20;

4\. **Get in Touch** -To reach out to subject matter exports in case of queries&#x20;

![](https://lh6.googleusercontent.com/3_3RCmlBMkFQnHPzqCi_DSOQwaQO4MyPx0eTnOhJqvjaePlMJYVVM-oWlQLKp6hyFTPvnoQVBO8u6rWLwVZ2NvfDLCgYg_4euvCBDr7adAXfRXWHF0eIpm26T1rHJ2CQFRf2rot4dUc2-roFQA)

This shows the three available customer support options available&#x20;

1. Raise Ticket&#x20;
2. Account Manager Details&#x20;
3. Contact Us

Click on either on Raise Ticket/ Account Manager details or call the customer support number to get in touch with the customer support

1.Raise Ticket Click on **“Raise Ticket”** to raise a ticket with customer support

![](https://lh6.googleusercontent.com/3_3RCmlBMkFQnHPzqCi_DSOQwaQO4MyPx0eTnOhJqvjaePlMJYVVM-oWlQLKp6hyFTPvnoQVBO8u6rWLwVZ2NvfDLCgYg_4euvCBDr7adAXfRXWHF0eIpm26T1rHJ2CQFRf2rot4dUc2-roFQA)

Add the details regarding your query or the issue being faced and submit

![](https://lh5.googleusercontent.com/7nJw2iGp55zj2979tOCwsdq8tWKKtWpCfItE_DQl18XZxFOCYW1KPAsb2f_9hNTn1Z0Gm8k2yWloAePprNLOvdpqIEWlwZqZyLbS_80uyBaSEUMUBBwgB69HJlXhQplS81rRQ1-Gl3UoKoXx1g)

2\. Account Manager Details Click on **“Account Manager Details”** to raise a ticket with customer support

![](https://lh6.googleusercontent.com/3_3RCmlBMkFQnHPzqCi_DSOQwaQO4MyPx0eTnOhJqvjaePlMJYVVM-oWlQLKp6hyFTPvnoQVBO8u6rWLwVZ2NvfDLCgYg_4euvCBDr7adAXfRXWHF0eIpm26T1rHJ2CQFRf2rot4dUc2-roFQA)

Add the details regarding your query or the issue being faced and submit

![](https://lh3.googleusercontent.com/zYeFF46c2pMPfj7EypiEmNZFMTvxHQvhIg_rWsfP7u-tgycZWe7tEbepG5GAgtL3FRbxWa4tDKK7KEpLRA4_6eCLSS36gENPe_eUU8NidM6kXH9c5p00zhrrSGeSVjYI3v79gMMUzQPWTzTVTA)

5\. **Contact Us** - Call the customer support number

6\. **Feedback**

![](https://lh6.googleusercontent.com/rWz6M1W-H8MPfHXVLV1WE-viGEV-agOj9TJVxdhQIYJnAtDKRgCFZrUj3I3QA97cAe135LcmzoXjsGScF6VOxm6f_78CYXtu9d1MqbKMrrg4Xo4hi00uFZtqEYQ18Bbagbxds0m1Az6c-2bW0g)

7\. [Explore webinars](https://cleartax.in/s/webinars)

![](https://lh4.googleusercontent.com/N10PLif0QbCrokcOxlf1Jv7koNJluW7h4a36fWAWb5rpJZLI482m0XZcCvWauVps0JlaGuk_b2Np-e48lDbY2sEfaGyphkJ8_sPMkmcO32XQAPbO9z8ORj7t_QHPzEWi7pVq2yCZU6Ikvj4_OQ)

8\. [Release Notes](https://cleartax.canny.io/changelog?labels=cleare-invoicing_cleare-waybill)
