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E-Invoicing by ClearTax
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E-Invoicing and E-Way bills
User guides
Getting started
E-Invoicing
E-way bills
Settings/Configurations
Tally Connector for e-Invoicing
Integration
Help
E-Invoicing useful docs
FAQ's
Release note
Common Errors and resolution
Contact us
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Help
Learn how to access customer support channels
Step 1:
Click on the “Help” icon on the dashboard page
Step 2:
Click on one of the options in the "Help" tab to access the required support
Help tab provides access to various customer support channels
1.
FAQs
2.
Visit Help center
- To go through
product guides
3.
Take product Tour
-
Watch product tour video
4.
Get in Touch
-To reach out to subject matter exports in case of queries
This shows the three available customer support options available
1.
Raise Ticket
2.
Account Manager Details
3.
Contact Us
Click on either on Raise Ticket/ Account Manager details or call the customer support number to get in touch with the customer support
1.Raise Ticket Click on
“Raise Ticket”
to raise a ticket with customer support
Add the details regarding your query or the issue being faced and submit
2. Account Manager Details Click on
“Account Manager Details”
to raise a ticket with customer support
Add the details regarding your query or the issue being faced and submit
5.
Contact Us
- Call the customer support number
6.
Feedback
7.
Explore webinars
8.
Release Notes
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FAQ's
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