Frequently Asked Questions

Frequently asked questions for E-Invoicing and E-way Bill


Q 1) How many line items are supported in one Invoice for IRN generation.

>> By default 1000 line items are supported from NIC for one Invoice, however this can be increased to 5000 by request to NIC with business justification.

Q 2) What is appropriate QR code dimension for printing in Invoice for scanning.

>> 2* 2 inch is preferred.

Q3) Where do I find the master code for fields like State code, HSN Code, Country code, Pincode, Port code etc?

>> You can find the same on govt website - https://einvoice1.gst.gov.in/Others/MasterCodes

Q4)Where / how to put Custom Fields like CIN, LUT , product code etc?

>> Custom fields like above can be added as a separate column in Govt Template ( after removing the top level headers) or can be added through your own template and should be mapped one time through Custom Excel template.

Q5> How to check if it is possible to create an E-invoice for a new GSTIN or how to resolve when we see GSTIN is invalid error during IRN generation but the GSTIN is present on the GST portal?

>>Check on this link - https://einvoice1.gst.gov.in/Others/TaxpayerSearch if the GSTIN is active and enabled. If it is registered and not enabled then enable it on the same page by clicking on 'Update from GST Common Portal'. This issue could also happen to some old GSTINs due to sync issues between GST portal and E-invoice portal.

Q 6> Can we generate e-invoice for invoice no starting with 0 does ?

>> No, the invoice number should not be starting with 0, /and - . If so , the request is rejected.

Q6> What is the Supply type Export Invoices?

  • Supply type can be EXPWP and EXPWOP

Q7> What is the Place of supply/ Recipient State Code?

  • We need to put ‘96’ in the ‘Place of Supply’ and ‘Recipient State code’

Q8>What is the Pin code of recipient in Export Invoices?

  • It is 999999

Q9>What is Recipient GSTIN in case of Export Invoices?

  • You need to write ‘URP’ in the Recipient GSTIN

B2C QR Code

Q10> Which fields are required in B2C QR code

>> As per latest NIC circular, B2C QR code should have

• The GSTIN of the supplier

• The UPI ID of the supplier

• The payees bank account number and IFSC code

• The invoice number and invoice date

• The total invoice value

• The GST amount, along with the breakup of CGST, SGST, IGST, Cess, etc.