🤔FAQ
Most frequently asked questions by user while filling GSTR 1 return from the clear portal
CLEAR GSTR 1 FAQ
Q1 What is the primary purpose of the Clear platform for GST 1 filing?
Ans: The Clear platform streamlines the process of filing GST 1 returns by enabling users to import sales data, perform necessary transformations and validations, reconcile with e-invoice data, and file the return for multiple GSTINs simultaneously. Its goal is to simplify and automate the manual process, ensuring accuracy and compliance.
Q2 What are the different ways to import sales data into Clear portal for GST 1 preparation?
Ans: Clear offers several options: 1. Clear Standard Format: Users can download and fill in a Clear sales template. 2. Government Template: A sample government GST 1 template can be used. 3. User's Own ERP File: The platform supports files directly from a user's ERP system, even if they don’t match ClearTax or government standards, using a transformation layer to adjust.
Q3 What kind of validation checks does Clear portal perform on the ingested data, and how are errors handled?
Ans: Clear portal automatically reconciles the draft GSTR1 (populated by government e-invoice data) with the sales register. This reconciliation identifies: - Exact Matches: Data present in both the sales register and draft GSTR1 - Mismatches: Differences between sales register and draft GSTR1 - Missing in Sales Register: Data in draft GSTR1 but not in the sales register - Missing in GSTR1: Sales register data not in draft GSTR1.
Q4 What are the key benefits of using Clear portal for GST 1 filing, especially for businesses with multiple GSTINs?
Ans: Benefits: - Automation: Automates data ingestion, transformation, validation, reconciliation, and filing. - Accuracy and Compliance: Ensures correct returns and compliance. - Efficiency: Allows bulk filing for multiple GSTINs. - Data Flexibility: Supports various data formats and resolves ERP data inconsistencies. - Comprehensive Reconciliation: Automates e-invoice reconciliation. - Centralized Management: Single platform for all GSTINs. - Convenience: Direct error correction and downloadable reports.
Q5 Can I upload GSTR 1 NIL return directly from Clear portal?
Ans: Yes you can file the NIL RETURN from clear portal. Please check our guide for NIL RETURN filling https://docs.cleartax.in/product-help-and-support/for-large-businesses/gst-compliance/gstr-1/gstr-1-filing-guide
Q6 Why is the B2CS summary not reflecting in GSTR1 form on the clear portal?
Ans: Go to "Step 1/3: Prepare GSTR-1" in GSTR1 under GST. Click on "Actions" and then click on "Select Summary Source". Check if the source is selected appropriately as per the B2CS data ingestion.
Data ingested at document level: Select source "Compute using Imported Documents"
Data ingested at summary level: Select source "Use Imported B2CS summaries"
Data manually edited: Select Source "Use Manually Edited summary"

Q7 How do I push amendment for B2CS to B2B from the clear portal?
Ans: You can push B2C to B2B amendment through clear portal. Since B2CS documents are reported to the GSTN portal in GSTR1 as a “SUMMARY”. You would need to include the document to be amended as a B2B invoice in the current period data ingested and add B2CS amendment data on clear portal for the month in which the B2C document was reported as part of B2CS summary to GSTN portal.
Q8 Why is the HSN summary not reflecting in GSTR1 form on the clear portal?
Ans: Go to "Step 1/3: Prepare GSTR-1" in GSTR1 under GST. Click on "Actions" and then click on "Select Summary Source". Check if the source is selected appropriately as per the data ingested.
Data ingested at document level: Select source "Compute using Imported Documents"
Data ingested at summary level: Select source "Use Imported HSN summaries"
Data manually edited: Select Source "Use Manually Edited summary"

Q9 How do I get only a single series in the document series section while filling GSTR1?
Ans: Go to the "Settings" section in GST. Click on "Form Settings" and GSTR1. Click on "Manage Businesses" in front of "Create a single series and consider missing invoices as cancelled". Select the GSTINS for which you enable the same.

Q10 How to resolve the pre-upload validation error "Either HSN or Item Description is mandatory"?
Ans: Download line item level sales register, identify line items with blank HSNs, provide the HSN & reupload the data. Upload to GSTN again to resolve.
Q11 How to resolve the pre-upload validation error "Customer GSTIN is inactive"?
Ans: These documents have to be reported as B2C as the customer GSTIN is inactive. Download pre-upload error file, remove recipient GSTINs from the file & reupload the sales documents. Delete the corresponding GSTR 1 documents auto-populated from NIC portal to prevent double reporting. Upload to GSTIN again.
Q12 How to resolve the “Post upload issue" where difference is coming among the documents available on clear portal and the GSTN portal?
Ans: In the case you are not getting error under “History & errors” in the “Upload to GSTN” page in GSTR1 but no of document count/tax value on GSTN portal is higher than the clear portal, go back to Einv vs SR reconciliation and re-download the data from GSTN. Once the Einv vs SR is run post re-download, take appropriate action on additional documents or tax value mismatch documents coming from GSTN.
Q13 Document showing as "missing in Einv" in Einv vs SR, what should I do?
Ans: For such cases, ensure the document is having action updated in recon as "No action".
Q14 How do I get only a single series in the document series section in GSTR1?
Ans: Go to "Settings" section in GST. Click on "Form Settings" and GSTR1. Click on "Manage Businesses" in front of "Create a single series and consider missing invoices as cancelled". Select the GSTINS for which you enable the same.
Q15 What action should be taken for “Mismatch” in Einv vs SR?
Ans: In case of mismatch, review the mismatch fields mentioned in the recon. Based on the mismatch fields, make an informed decision on whether SR is correct or EINV is correct. Take action as "Mark as uploaded" in case EINV is correct or "Delete GSTR1 docs from govt" if the SR is correct.
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