# FAQs

**How to include our company logo on the e invoice format?**

Go to settings\
Business setting \
Click on edit details on particular entity \
Click on upload logo and upload 

**How can I add a digital signature on e-invoice?**

Adding a digital signature to an invoice as a feature is not present within the product just yet. However, a user can use the offline utility provided by Cleartax to sign an invoice

**Some details are incorrect or missing in my invoice print.**

Please double check whether you have imported the right values in the excel file. If the values are correct but still the data looks incorrect/is missing on the print, please reach us via the help section in the product.

**How can i do multiple prints at one go?**

Mark the relevant invoices and select the print detailed/basic

**Can I customise the template of my e-invoice?**

If template customisation is part of your paid plan, we will be able to help you out. Please reach us via the help section in the top right of the Clear E-invoicing portal.

**I cant find my print template**

All Standard print templates are present in print preview screens. Any custom template that you have opted for will be visible once development is completed and added to account. 

**I am unable to scan the QR code on my e-invoice**

You have to use the scanner approved by IRP available on the link here. [https://einvoice1.gst.gov.in/Others/QRCodeVerifyApp<br>](https://einvoice1.gst.gov.in/Others/QRCodeVerifyApp)Alternately, you could also try zooming in on the soft copy and then retry scanning.